Susan Cooper A Message from the President & CEO

Susan C. Drabic on COVID-19

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Susan Cooper

A Message from the President & CEO

My heart goes out to all who have been affected by this worldwide pandemic. During times of crisis, we often come together in ways we've never come together before. We set aside insignificant things and shift our focus to what really matters most in life...the people we love and care about. As I reflect on the past months since things began to unfold with the coronavirus (COVID-19), I am humbled by and grateful for the work of our local emergency responders, hospital professionals, and other workers who are making it possible for people to get health care services, food, supplies and medications. These "Community Heroes" lend courage, strength and sacrifice through their service to others.

Being in the retirement living business, we at Morningstar Living have a monumental responsibility to take care of and protect the people we serve..."in health and in sickness." Caring for and protecting the residents and the clients we serve is what we do. We are responsible for hundreds of residents living at our two campuses in Nazareth, and the clients we provide in-home support and care to, who are living in their homes throughout the Lehigh Valley. Our residents and our clients rely on us 24/7/365. For this reason, we've taken some very extraordinary measures to limit the risk of infection and prevent the spread of the virus in our communities:

As I think about these extraordinary changes that we've made in a short period of time, I am in awe of my team members, who come to work faithfully and work tirelessly around the clock to make a difference in the lives of the people we serve. Our team of Nurses, CNAs, Caregivers, Social Services, Wellness, Physical Therapy, Neighborhood and Community Life, Culinary Services, Maintenance and Security, Groundskeeping, Housekeeping, Transportation, IT and Administration...these are the Morningstar Living Heroes.

Yes, the world has certainly changed as a result of COVID-19, and so have we at Morningstar Living. Who knows how long we'll be dealing with this pandemic and its' aftermath? And while there may be more changes and uncertainty in the months that lie ahead, there is one thing of which I am absolutely certain...the mission and core purpose of Morningstar Living has never been more important.

"Making a difference...by enriching life's journey for all we serve."

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.senior-solutions.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers through PayPal and/or Authorize.net), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We use the information we collect to serve you more relevant advertisements (reffered to as “Retargeting”). We collect information about where you saw the ads we serve you adn what ads you clicked on.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

  • Facebook – https://www.facebook.com/settings/?tab=ads
  • Google – https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us or by mail using the details provided below:

Village at Stone’s Crossing, Suite 301, William Penn Highway, Easton, PA 18045

"Thank you for all your support and help through this trying time. I am so glad that I found you!"

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