Susan Cooper A Message from the President & CEO

Susan C. Drabic on COVID-19

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Susan Cooper

A Message from the President & CEO

In all that we've been through over these last months, March 2020 seems like a distant memory. It was at that time we introduced many restrictions to mitigate the risk of COVID-19 spreading within our communities. Over one weekend (I will never forget), we put together a COVID-19 Daily Crisis Management Team to deal with the myriad of changes and precautions that needed to happen immediately. We closed our communities to all visitors and halted the movement of residents and staff between our different styles of living. In short, we changed every aspect of the way we've worked so hard to perfect the delivery of services to the residents living in our communities. We closed dining venues and our hair salon, we canceled group events and activities, we discouraged travel for vacation and we re-directed our housekeeping and maintenance services to focus on frequent deep disinfecting and sanitizing of high touch surfaces.

Overnight we developed our own grocery shopping and delivery service for residents, we invested substantially in PPE and in the installation of isolation materials and equipment to construct isolation areas for safety precautions. We conducted exercise classes in hallways outside of resident apartments and we delivered happy hour fun, games and refreshments to our residents living in our cottage community. We also invested in a lot of new technology to bring employee team meetings online and allow those who could work remotely from home to do so. And we restricted access to our community to one designated area where screening of all employees for symptoms and possible COVID-19 exposure is completed before any team member can enter our buildings to work.

Thankfully, our vigilance and early implementation of restrictions at both of our communities paid off. While there has been a lot of negative national publicity about nursing homes throughout the country where COVID-19 has spread like wildfire, we've been doing everything possible to prevent the spread of this virus in our communities. We've had minimal cases of employees and residents in residential living and personal care test positive for the virus. And we are so grateful that we've had no cases of COVID-19 among our most vulnerable population of residents who live in our nursing home. And that isn't the result of good luck, good fortune or happenstance…it's the result of a dedicated team of professionals working together towards one common goal…to protect the health and safety of our residents who we care about deeply.

As we entered the month of May, we quickly realized this pandemic wasn't going to be resolved anytime soon. That meant we needed to begin planning for how we were going to create a "new normal" at Morningstar Living. To make that happen, the COVID-19 Daily Crisis Management Team evolved into what we call our "New Normal Transition Team" (NNTT). This team works together every week to develop, implement and communicate detailed plans to move our communities forward again, toward some semblance of a "new normal." One of the most beneficial aspects of living your life in a community is the ability to socialize, engage and be connected with others. And this virus was forcing us to keep residents from doing this. Additionally, residents could not see family members and friends for months, and this was really hard on them. And so, in May for Mother's Day, and then again in June, for Father's Day, we planned and orchestrated "drive-by" visitation parades of cars with family members and friends for our residents.

As we enter the final months of summer 2020, the NNTT is no longer thinking about "post-COVID-19." Instead, this team is now focused on developing ways to adapt our operations to living safely with the threat of COVID-19 until there is a vaccine or other treatment. We've already developed and implemented a phased strategy for re-starting services and re-opening various amenities at our communities. And as we continue to follow the recommendations and guidance provided by the Centers for Disease Control and Prevention (CDC) and the PA Department of Health (DOH), the NNTT has developed and communicated safe, limited and cautious in-person visitation policies and procedures for resident visitation. A strict masking policy is in place. We continue to screen visitors, staff and residents for symptoms and possible COVID-19 exposure. We've re-purposed some of our office space for designated visitation areas where physical distancing can be achieved. And we continue deep cleaning and sanitization of all touch spaces. And what a joy it has been seeing our residents reunited with their loved ones again!

In spite of all of the fear and negativity surrounding this pandemic, I've had the unexpected joy of witnessing the very best of humanity at work. Residents and their families have extended so much support and patience to us as we put some very restrictive plans into place. And employees have put their own fears aside and showed up for work, placing their concern for our residents ahead of their own families. We have a banner on the front of our administration building that reads: "Heroes Work Here." And that is truly an understatement. And it is truly evidence of the commitment and dedication to the mission and core purpose of Morningstar Living…

"Making a difference...by enriching life's journey for all we serve."

Helpful Resources

Browse the sections below for helpful resources, frequently asked questions, and more!

FAQs

What is Home Care?

A professional service provided to allow you to maintain your quality of life while remaining safe at where ever you call home.

What is the difference between Home Care and Home Health Care?

Home care is private care in your home for 2 hours or more at a time to assist with Activities of Daily Living (ADLs), Companionship and Socialization. Home Health Care is a visiting nurse who visits 2-3 times a week for 45 min each visit to check on a specific medical condition, provide wound care, blood work and monitor vitals signs to name a few.

Who can benefit from Home Care?

Any one who desires assistance with ADLs, companionship, errands, socialization and transportation with the goal of maintaining independence, dignity and safety wherever they call home.

What services can Home Care Givers provide?

They can provide assistance with ADLs (bathing, exercise, meals, dressing) as well as medication reminders, light house cleaning, errands, grocery shopping, transportation, companionship and socialization.

Who pays for Home Care?

Home Care is paid for by the person receiving the services. There are some Long Term Care Insurance plans that cover home care as well as the VA.

How much does Home Care from Senior Solutions cost?

Competitively priced at $24 per hour without an increase for evenings or overnight or weekends. Please note: A fee of $55.00 for a shift less than 2 hours applies.

Does Medicare or other Health Insurance pay for Home Care?

Unfortunately no. Some Long Term Care Insurance Policies and VA do cover Home Care services which we would provide free assistance in arranging.

What is Care Management?

A professional service that assists in the planning and coordination of aging life care issues to promote quality of life and independence.

How can Care Management help?

Certified Care Managers can assist clients, family and responsible persons in complex situations involving health, advocacy, legal issues, local resources, housing and long term living, education and crisis intervention.

What is the difference between Home Care and Care Management?

Home Care is assistance with activities of daily living, companionship and socialization; Care Management is assistance with a client’s overall situation providing recommendation and interventions to maintain a maximum level of functioning at various stages of older adulthood.

How much does Senior Solutions Care Management cost?

The initial consult is $300. Ongoing care management cost is $140 per hour.

Does Medicare of other Health Insurance pay for Care Management services?

Unfortunately no. There are some long term care insurance policies that cover Care Management but other than that it is private pay.

Helpful Links

Education, Programs and Services for Seniors

 

News

  • April 2018 »
    According to the American Association of Retired Persons (AARP) 95% of seniors want to remain at home, in their own homes, for as long as possible. But as we get older, health and safety issues can prevent our parents from being safe and independent at home. That’s when it’s time to consider your options.

"Mom and Dad are safely resting at home - thanks to your help. Senior Solutions is better than a sister - no grief, just help."

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